A large points balance does not vanish when a member dies. Aeroplan has an estate process that lets an executor pass the points to a beneficiary or into an estate account.
Aeroplan points form part of the member's estate and can be transferred. The executor makes the request, sends proof of death and entitlement, and chooses where the points land. Points that expired after the death can often be reinstated if you act in time.
The executor named in the will handles it. If there is no will, the person administering the estate does. Find the deceased member's Aeroplan number before you start.
Prepare a copy of the death certificate and the portion of the will that names the beneficiaries. Aeroplan uses these to confirm who is entitled to the points.
Decide between a beneficiary's existing Aeroplan account or a newly created estate account that beneficiaries can use. With several beneficiaries, the points are usually split equally unless signed documentation says otherwise.
Contact Aeroplan customer support to start the estate transfer. Confirm exactly which documents to send and where, and ask about any fee before you proceed.
For a transfer to a beneficiary, the fee is often waived or minimal. Older guidance mentions a small administrative charge plus a per-point fee, but more recent reports suggest estate transfers can frequently be completed at little or no cost.
Treat the exact number as something to confirm on the call, not something to assume. Ask Aeroplan what, if anything, applies to your situation before you send documents.
Yes. The executor can have them transferred to a beneficiary's account or to a newly created estate account, by contacting Aeroplan with supporting documents.
Generally a copy of the death certificate and the portion of the will naming the beneficiaries. With several beneficiaries the points are usually divided equally unless documentation states otherwise.
Often waived or minimal for a beneficiary transfer. Older sources cite a small fee plus a per-point charge. Confirm with Aeroplan before proceeding.
If they expired after the member's death, you can usually have them reinstated by requesting it within about six months of the expiry date. Call as soon as you can.
Come in for a free conversation. We can walk through the estate process, the documents to send, and how to put a large balance to good use once it transfers.