Companion pass and Priority Reward

These two perks get mixed up constantly, and they could not be more different. One is a credit card benefit that discounts a companion's cash fare. The other is a status milestone that slices the points cost of a redemption. Knowing which is which decides how you use each.

Two perks, two sources

Start here, because the rest only makes sense once the difference is clear.

From a credit card
Companion pass
Discounts a companion's cash fare
Companion still pays taxes and surcharges
Has an expiry date
Applies to a paid ticket, not a points award.
From status
Priority Reward
Cuts the points cost of one redemption
Selected at the 80K SQC milestone
Usually half off, up to a cap
Applies to a points award, not a cash fare.

The companion pass

A companion pass comes with certain premium Aeroplan credit cards. It lets someone travel with you for a reduced fare on a cash booking. You buy your own ticket at the normal price, and the companion's base fare is discounted by the pass.

The catch that surprises people is the cash portion. Because a companion booking is a revenue ticket, the companion still pays the taxes and surcharges that come with any paid fare. On a long-haul trip those can be substantial, so the all-in cost is the discounted base fare plus the full surcharge, not a free seat.

It discounts the fare, not the surcharge. A companion booking can show a small base fare next to a large surcharge line, and that is working as intended. Compare the all-in companion price against simply booking the seat with points before you decide which is better. The surcharge guide explains why the cash line looks the way it does.

Does it expire?

Yes. A companion pass has a validity window, and an unused pass is typically lost when that window closes. The exact period depends on your card and your pass, so read the terms attached to yours. If your card issues one each year, the practical rule is to use this year's before next year's arrives.

Why it sometimes fails

The most common complaint is not that the pass is bad, but that it quietly does not work the way people expect at checkout. A few failure modes account for almost all of it.

The surcharge dwarfs the discount
People see a low companion base fare, then a large surcharge line, and feel the pass failed. It did not. The discount is on the base fare only; the revenue-ticket surcharges still apply in full.
The companion rate is higher than the normal fare
On a cheap route or a sale fare, the companion price can come out above what a regular ticket costs. When that happens the pass is simply not the better deal that day. Price the normal fare alongside it.
It only works on Air Canada flights
The companion pass applies to Air Canada operated flights. Put a Star Alliance partner segment in the booking and the pass will not attach, often with a vague "something went wrong" message rather than a clear reason. Build an all Air Canada itinerary for the pass to work.
It will not apply, with no reason given
A pass can refuse to attach at checkout because the fare class is not eligible, the booking is not the right type, or the pass has not posted yet. The site rarely explains which. If it will not apply, check the fare type and that the pass is showing in your account first.
Children and extra travellers ride separate fares
A companion pass covers one companion. Kids and any additional travellers book as their own normal fares, so a family booking is the pass for one person plus full fares for everyone else.
It is not in your account yet
A pass earned at a card anniversary can take time to post. If you are trying to book the day it should appear and it is missing, it may simply not have landed. Wait for it to show before relying on it.

The Priority Reward

The Priority Reward has nothing to do with a credit card. It is a status milestone benefit. When you pass the 80K Status Qualifying Credit milestone, you can select a Priority Reward from the milestone menu, and it cuts the points cost of one eligible redemption, usually by half up to a cap.

Because it discounts points rather than cash, it shines on expensive redemptions. Applied to a high-points business class award, half off the points is a large saving. Applied to a cheap economy hop, it is wasted. Save it for the priciest award you have planned.

It is at the 80K milestone, not the 75K tier. Reaching the 75K status tier does not give you a Priority Reward. You unlock it by passing the 80K milestone and choosing it. The numbers are close and the mix-up is constant. See the status guide for how the milestones sit above the tiers.

Beat the expiry: book first, change later

A Priority Reward carries its own expiry, and the useful trick is that the deadline is about when you book, not when you fly. Book any eligible award before the reward expires and you lock it in. After that you can change the date, the departure city, the arrival city, even the continent, paying only the difference in points and taxes, and the reward stays applied.

Do not cancel, change. Cancelling the booking releases the reward and you can lose it if it has since expired. Changing the existing booking keeps it alive. Book a placeholder award on a flexible fare before the deadline, then reshape it into the trip you actually want.

Common questions

What is the companion pass?

A perk on certain premium Aeroplan cards that lets a companion travel with you for a reduced cash fare. You pay your own ticket, the companion's base fare is discounted, and the companion still pays the taxes and surcharges of a revenue ticket. It is a fare discount, not a points redemption.

If I don't use it in a year, do I lose it?

Usually, yes. A companion pass carries an expiry and an unused one is typically lost once the window closes. The exact period depends on your card and pass, so check the terms. If you earn one yearly, use it before the next is issued.

Why won't my companion pass apply at checkout?

Common reasons: the fare class is not eligible, the booking type is wrong, or the pass has not posted to your account yet. Sometimes the companion rate is simply higher than a normal fare on a cheap route, so it is not the better deal. Check the fare type, confirm the pass shows in your account, and compare the normal fare before assuming it is broken.

What is the Priority Reward?

A status milestone benefit, separate from the companion pass. At the 80K SQC milestone you can select a Priority Reward that cuts the points cost of one eligible redemption, usually by half up to a cap. It applies to a points award.

Does the companion pass work on partner airlines?

No. It applies to Air Canada operated flights only. A Star Alliance partner segment in the booking stops the pass from attaching, often with a vague error. Build an all Air Canada itinerary for it to work.

Can I keep my Priority Reward if it is about to expire?

Yes. Book an eligible award before the reward expires and you lock it in. You can then change the date, departure, arrival, or even the continent later, paying the points and tax difference, and the reward stays applied. Change the booking rather than cancelling it, since cancelling can release the reward.

Are they the same thing?

No. The companion pass is a card perk that discounts a companion's cash fare. The Priority Reward is an 80K status milestone that discounts the points cost of an award. One saves cash, the other saves points.

Keep reading

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Come in for a free conversation. We can work out whether your companion pass or Priority Reward is better spent on a particular trip, and how to time it before it expires.

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